First Time Visitors
We know that you might have many questions about your first visit to Snow Valley.
The following questions should help answer many of your questions. Remember, we’re focused on providing unparalleled Guest Service, so please feel free to contact us if you have any questions.
Should I choose skiing or snowboarding?
Snow Valley’s Learning Center offers both ski and snowboard lessons; however, you likely have already made your decision or perhaps you will try both. Skiing and snowboarding are distinctly different and participants often choose one that is to their personal liking. For first-timers, snowboarding is usually more challenging for the first few hours, but quite often snowboarders advance more quickly. On the other hand, first-time skiers have better control (turning and stopping, etc.) as well as an easier time loading and unloading chairlifts.
Do I really need a lesson?
Lessons are very important. While you may have a family member or friend who is willing to teach you, those who take lessons learn more quickly and studies have shown that professional instruction may reduce the chance of injury. Lessons make the overall first-time experience more fun, enjoyable, and less stressful.
How should I prepare for my first day on the slopes?
Preparing for your trip is easy. Snow Valley is all about convenience. Most skier and snowboarder services are on one easy to access level, just steps from your vehicle. You can save time by purchasing a variety of products online, including your lesson package. Just click on the Buy Now button at the top of this page.
What should I bring?
Temperatures at Snow Valley are normally 30-40 degrees cooler than in the city and ultraviolet rays are more powerful in the mountains. You should be prepared as conditions often change in the mountains. The best clothing choice is to dress in layers- it’s easier to remove layers than not have the appropriate clothing. Waterproof clothing is highly recommended, especially for snowboarders. Also, for snowboarders, it’s a good idea to wear a pair of wrist guards. Waterproof gloves are a necessity as well. Since the majority of your body’s heat is lost through your head, you should bring a beanie or hat which will also protect your head from sunburn. Everyone should wear sunscreen and UV protective sunglasses or goggles, even on cloudy days as UV rays still penetrate the cloud cover. Should you forget anything, our Sport Shop is well-stocked and offers accessories at reasonable prices.
How do I get to Snow Valley?
Snow Valley is the most convenient resort to get to in the San Bernardino Mountains. We are located just 5 miles east of Running Springs on Highway 18. Visit our contact us page for details.
What should I expect when I arrive at Snow Valley?
When you arrive at Snow Valley, you will notice that have we a large parking area and you will not need to take a shuttle from an off-site parking lot. The Ticket Office is located adjacent to the parking area. If you have made online reservations, go to one of the Will Call Windows. Otherwise one of our helpful ticket sellers will assist you in purchasing tickets, rental equipment or the lesson package that will meet your needs. You may have additional clothing and personal belongings (jackets, shoes, extra socks, etc). There are rental lockers adjacent to the Rental Shop. The lesson meeting area, is adjacent to the base of Lift 1 and clearly labeled. Be sure to arrive at the lesson meeting area at least 10 minutes before your lesson begins.
Do you offer children’s programs?
Yes, Snow Valley offers children’s programs with both half day and full day options available. Package options include lessons, lift ticket, rental equipment, and lunch. More information can be found on our Children’s Learning Center page.
Need more info?
Should you have any questions or need information, you may e-mail (insert contact us link) or call us at (909) 867-2751.
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